Experience Design Lead — Senior / Staff

I turn ambiguous 0→1 problems into digital ecosystems that hospitals, banks, and governments run on.

9+ years leading AI-powered, user-centered product design across Healthcare, Banking, and EdTech — bilingual (Arabic/English), building for the GCC and MENA at national scale.

Ali Dayoub
0→1Design leadership
CurrentlyExperience Design LeadM42 Health / ADHDS — Abu Dhabi

Shaping the strategy behind Malaffi & Sahatna, with the TAMM Experience Design team.
Based in Abu Dhabi, UAE Languages Arabic (native) · English Sectors Healthcare · Banking · EdTech
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User growth during COVID-19 at Eduba, ahead of its acquisition
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Feature adoption unlocked by an onboarding redesign, up from 5%
Increase in session duration after TJT Magazine's video-first redesign
AED 0K
Ad revenue generated in six months following the TJT relaunch
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Gain in design-system consistency across Sohar Bank's integrated apps
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Reduction in design-to-development handoff time at Sohar Bank
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Universities that approved the ODL dental AR training app
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Years leading 0→1 product design across three industries
Selected Work

Products shipped into markets that don't forgive bad UX

Each one had to earn trust in a specific culture, language, and regulatory context before it could earn adoption.

Government-Scale AI Assistant | DOH x TAMM Generative AI · Gov

Unifying Sahatna AI and TAMM AI into one conversational assistant for Abu Dhabi government services — an AI component system and interaction framework applied across five healthcare journeys.

2 assistants unified into 1 · 5 healthcare journeys · 1 reusable AI framework
Wellness Gamification Healthcare · Gov

A scalable wellness engagement ecosystem for Abu Dhabi's TAMM x DOH — challenges, streaks, and rewards for citizens, plus the admin platform behind them.

Led a team of 4 designers · TAMM Design System · 3.6M TAMM users
Emirati Genome Program | AI Health Plan Health Tech · Genomics

Turning 200+ genomic traits into an understandable, consent-driven, actionable experience for DOH x M42 Health x TAMM's Sahatna platform.

Progressive disclosure · Consent as experience · AI at the point of confusion
Writeup.ai AI · EdTech

An AI-powered writing coach for IELTS, TOEFL, and Goethe candidates — turning exam prep from generic drilling into feedback tuned to each learner's target score.

Darrbak App Marketplace

Oman's experience-discovery platform — surfacing cultural, outdoor, sports, art, and adventure activities across the country in one bookable layer.

Eduba Super App EdTech — Acquired

School management and student-transport safety for a market with almost no digital infrastructure to build on.

48% market adoption in Iraq · 700% growth during COVID
ODL App AR · Healthcare Ed

An AR-powered lab for dental students to simulate drilling, preparation, and restoration across tooth types before touching a real patient.

12 universities · 3 MENA countries · −32% material cost
The Jewelry Talesحكايا المجوهرات Localization

The first Arab platform dedicated to luxury jewelry and watches — rebuilt video-first once research showed Gen Z in the GCC wasn't going to read its way into a luxury brand.

#1 Arabic platform in category · 3.2× session duration · AED 320K / 6mo
World Fair US Events

A Chicago-based cultural festival modeled on Global Village Dubai — ticketing flows and a custom event-management dashboard for pavilions from around the world.

Experience

Five ecosystems, one operating system for design

Scope has widened every move — startup, agency, bank, national healthcare system — the thinking has stayed the same.

Experience Design Lead National · Healthcare
M42 Health / ADHDS — Abu Dhabi, UAE
Mar 2025 — Present

Operator of Abu Dhabi's national-scale digital healthcare ecosystem, including Malaffi and Sahatna.

  • Own end-to-end experience strategy across patient, provider, operations, and regulatory journeys spanning a connected healthcare ecosystem.
  • Partner with the TAMM Experience Design team to integrate Sahatna into Abu Dhabi's Digital Life Services, aligning UX, accessibility, and governance with the emirate's digital transformation strategy.
  • Drive AI-enabled experience innovation — adaptive workflows and personalized journeys for patients, providers, and clinicians.
  • Set experience-design principles and validation frameworks; mentor designers across multidisciplinary product teams.
Senior UI/UX Designer Enterprise · Banking
Sohar International Bank — Muscat, Oman
Jun 2022 — Feb 2025

Integrated third-party applications into the bank's mobile app under a strict compliance and design-system regime.

  • Led UX and integration of multiple third-party apps into the bank's product, keeping every flow aligned to design system, compliance, and brand.
  • Extended the design system to absorb new external features — +40% consistency across native and integrated experiences.
  • Built component-based handoff assets with developers and vendors — −35% delivery time.
  • Ran usability testing and heuristic evaluation to raise task completion across multi-app journeys.
Product Designer Regional · GCC
Guide Agency — Dubai, UAE
Feb 2021 — Jul 2022

A localization studio building culturally-resonant digital products for the GCC region.

  • Led a cross-functional UI/UX/research/dev team, defining product strategy and UX vision for localization-centered products.
  • Redesigned TJT Magazine around a video-first strategy for Gen Z — became the #1 Arabic platform for luxury jewelry & watches in the GCC.
  • Shipped World Fair US's ticketing flow and a custom event-management dashboard, lifting conversion and engagement.
UI/UX Designer National · EdTech — Acquired
Eduba — Erbil, Iraq
Jan 2019 — Jan 2021

An Iraq-based EdTech startup that reached 48% market adoption and Ministry accreditation before being acquired by Iraq's top telecom.

  • Designed the Mishwarik school-bus tracking service end-to-end, optimizing for low-bandwidth conditions and simplifying onboarding — adoption climbed from 5% to 48%.
  • Ran regional user research to bridge cultural sensitivities in copy, iconography, and hierarchy.
  • Applied A/B and Maze-based usability testing across three iterative design cycles during 700% COVID-era growth.
UI/UX Designer Startup · EdTech
Future LabY — Dubai, UAE
May 2017 — Dec 2018

An early e-learning startup building applied training tools.

  • Designed the Operative Dentistry Lab App end-to-end, adding AR to simulate drilling, prep, and restoration for dental students.
  • Adopted by 12 universities across 3 MENA countries — cut practice-material costs 32%, lifted student grades 16%.
AI Practice

AI as leverage, not a shortcut around rigor

Every stage of the process now runs faster because a model is doing the first pass — the judgment is still mine.

01 / Discover

Synthesize

Turning interview transcripts, workshop notes, and stakeholder input into insight and personas in hours instead of days.

Claude ChatGPT
02 / Ideate

Facilitate

Running workshops and whiteboarding sessions that go from raw sticky notes to structured maps without losing the room's energy.

Miro AI Erase
03 / Prototype

Build

Moving from concept to interactive, near-real prototypes fast enough to validate with real users and stakeholders before a single sprint is spent.

Figma Make v0 Cursor
04 / Validate

Test

Running usability testing and heuristic review at a scale a manual-only process couldn't match, then focusing human time on what the data flags.

Maze AI UX Pilot

The goal is never AI-generated design. It's a design org that ships more validated decisions per sprint — because synthesis, prototyping, and first-pass testing stop being the bottleneck.

Operating Principles

How the work actually gets made

01

User-Centered Research

Workshops, interviews, surveys, and audits that surface real pain points before a single screen gets drawn.

02

Insight-Driven Design

Research becomes personas, journey maps, and prototypes — never a slide deck that sits unread.

03

Systems, Not Screens

Scalable design systems and interaction patterns that hold up under compliance, localization, and scale.

04

Iterative Validation

Usability testing and A/B experiments that keep refining a feature until it moves a real business number.

Skills & Tools

The stack behind the work

AI Tools

Figma Make Claude Cursor UX Pilot Maze AI Miro AI Erase v0 ChatGPT

Design & Collaboration Tools

Figma FigJam Hotjar Maze Illustrator Photoshop Adobe CS Jira ClickUp Miro Notion Canva

Methods

Design systems UX research User interviews Empathy mapping Persona creation Journey mapping A/B testing Information architecture Wireframing Usability testing Agile & Scrum MVP definition

Education

Engineering Project Management Latakia University · 2013–2018
Google UX Design Professional Certificate Google / Coursera
UI/UX Design Specialization CalArts / Coursera